Employers and managers should listen to what is being said rather than trying to offer excuses or explanations. Action points and solutions should be agreed together.
What improvements or support could be put in place to help with any of the issues you have talked about? Think about the individual, the manager, the business.
If you discover that someone is experiencing stress or a mental health problem, they should be encouraged to talk to someone, whether it’s a manager, colleague, GP or, if available, a trade union representative or occupational health team.
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